Privacy & security

3VIP Privacy Policy — Our Commitment to Protecting Your Information

Your personal information is our most important asset. Read this page to learn how we collect, use, and protect your data.

Updated: January 1, 2026 Language: Bengali Version: v2.4
SSL encryption

All your data at 3VIP is protected with 256-bit SSL encryption. No third party can access your information.

Sale of data prohibited

We never sell or rent your personal information to third parties. Your privacy is our top priority.

Limited Data Collection

We only collect information that is necessary. Requesting or storing unnecessary personal data goes against our policy.

Right to Delete Your Data

You can request the deletion of your account and associated data at any time. We will process the request within the specified timeframe.

Cookie controls

Our use of cookies is transparent. You can manage cookies through your browser settings and limit tracking as you prefer.

International-standard protection

3VIP complies with international data protection standards. Our systems undergo regular security audits.

1

Introduction & Purpose of Privacy Policy

3VIP is Bangladesh's trusted online betting and casino platform. We believe that every user's personal information belongs to them. That is why our Privacy Policy More than just a formal document — this is a commitment we make to our users.

This Privacy Policy sets out in detail: what types of information we collect, why we collect it, how we use it, how long we retain it, and what steps we take to protect it. By using our platform, you agree to this Privacy Policyyou are agreeing to.

This Privacy Policy may be updated at any time. For significant changes, we will notify you by email or through the platform.

2

What information we collect

3VIP only collects the information needed to provide you with the best service. We categorize data into two types:

Directly Collected Data

When you register with 3VIP, make a deposit, or contact support, we collect the following information:

  • Full name, date of birth, and nationality.
  • Email address and mobile number.
  • Home address and postal code.
  • National ID (NID) or passport number (for KYC verification).
  • Payment method details (bKash/Nagad/Rocket number).

Automatically Collected Information

When you browse our site, some information is collected automatically:

  • IP address and device type.
  • Browser type and operating system.
  • Visit duration, page views, and click data.
  • Cookie and session data.
  • Referral source (how you found our site).
Type of Data Reason for Collection Retention Period
Identity Information Account verification & KYC 5 years after account closure
Financial information Transaction Processing As required by legal obligation
Browsing Data Site Improvement & Analytics 26 Months
Cookie data Session Management End of Session or 1 Year
Support Conversation Service Quality Assurance 3 Years
3

Purpose of Data Use

3VIP uses your information only for specific, transparent purposes. We never use your data for anything unrelated to those purposes.

Account management

Your information is used to create and verify your account, secure your login, and facilitate password recovery.

Transaction Processing

Financial information is used to process deposits and withdrawals and to prevent financial fraud.

Customer support

Support data is analyzed to resolve your issues quickly and improve our service quality.

Promotions & Offers

We analyze your preferences and playing patterns to send you relevant bonuses and promotions. You can opt out at any time.

Security & Fraud Prevention

Data is used to detect suspicious activity and protect your account from unauthorized access.

Service Improvement

Anonymized data is used to analyze site performance and develop new features.

4

Data Sharing & Third Parties

3VIP never sells your personal information. However, in certain limited circumstances, data may be shared with trusted partners:

  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the information necessary to complete transactions.
  • KYC verification services: Limited data is shared with licensed companies for identity verification purposes.
  • Legal obligations: Information may be disclosed to law enforcement if required by a court order or government directive.
  • Analytics services: Anonymized data analytics services are used to improve the site.

Important: Before sharing your data with any third party, we ensure they adhere to the same standard of privacy policy as we do. They are never permitted to use your information for their own purposes.

5

Cookie policy & tracking

The 3VIP website uses cookies to enhance your experience. Cookies are small text files stored in your browser.

Cookie types

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Performance Cookies: Analyzes site speed and errors. Collects anonymous data only.
  • Functional Cookies: Remembers your language and preferences.
  • Marketing Cookies: Helps display relevant ads. You can turn this off at any time.

You can delete or block cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of the site.

6

Your rights & choices

As a 3VIP user, you have the following rights over your own data:

  • Right to access: You can request to view the information we hold about you.
  • Right to Correct Your Data: You may request corrections to any inaccurate or outdated information.
  • Right to Delete Your Data: You can request to close your account and delete all associated personal data.
  • Data portability: You can request an export of your data in a readable format.
  • Right to Object to Processing: You may object to marketing communications or specific types of data processing.
  • Withdraw Consent: You can unsubscribe from our marketing emails at any time.

To exercise any of the above rights, contact our support team. We will process your request within 30 business days.

7

Data Protection Methods

3VIP uses industry-leading security measures to protect your privacy. The core pillars of our protection framework are:

  • TLS 1.3 encryption: The highest standard of encryption is applied during data transfer.
  • Firewall & DDoS Protection: Servers are protected against external attacks and unauthorized access.
  • Regular Security Audits: Third-party experts conduct regular audits of our systems.
  • Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
  • Limited Staff Access: Only authorized personnel may access user data.
  • Data backup: Your data is regularly backed up to secure servers.

That said, we acknowledge that 100% security on the internet is simply not possible. We strongly encourage you to use a strong password and never share your login credentials with anyone.

8

Protection of minors' data

3VIP strictly prohibits account registration by anyone under 18 years of age. We do not knowingly collect personal information from minors. If we are informed that a minor is using our platform, we will immediately close that account and delete all associated data.

If you are aware of a minor using 3VIP, please notify our support team. To learn more about responsible gaming, visit our Responsible Gaming Page View.

9

Contact & Complaints

Our Privacy Policy If you have any questions or concerns, please reach out to our data protection team. We typically respond within 72 hours.

If you believe we have not handled your data properly, please contact our support team first and we will work to resolve the issue promptly. If you remain unsatisfied, you may file a complaint with the relevant regulatory authority.

For more general questions, visit our FAQ page Visit or speak with us via live chat.

Play Safe, Enjoy with Peace of Mind

Satisfied after reading our Privacy Policy? Join 3VIP now and enjoy gaming in a completely secure environment.

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